Elianabrie

Last Updated: [Insert Date]

These Terms & Conditions (“Terms”) govern your access to and use of the Elianabrie website and any purchase made through it. By using this website or placing an order, you agree to be legally bound by these Terms.

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1. Merchant Information

Brand Name: Elianabrie
Business Activity: Luxury modest fashion (ready-to-wear and made-to-order garments)
Country of Operation: United Arab Emirates
Contact Email: [Insert official email]
WhatsApp: [Insert number]

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2. Eligibility & User Obligations

By using this website, you confirm that:
• You are at least 18 years old or using the site under legal guardian supervision.
• You are legally capable of entering binding contracts under UAE law.
• You will provide accurate, complete, and up-to-date information when placing an order.

Misuse of the website, including fraud, abuse, or infringement of rights, may result in suspension or termination of access.

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3. Product Information & Accuracy

We strive to ensure all product descriptions, images, prices, and availability are accurate and transparent, in accordance with UAE consumer protection regulations.

However:
• Colors may vary slightly due to screen display differences.
• Handmade and made-to-order items may show minor variations.
• Measurements are approximate.

Such variations do not constitute defects.

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4. Orders & Contract Formation

• An order is considered an offer by the customer.
• A binding contract is formed only once Elianabrie confirms the order via email or WhatsApp.
• We reserve the right to refuse or cancel orders due to pricing errors, stock issues, payment verification failure, or suspected fraud.

If an order is cancelled after payment, a full refund will be processed in accordance with UAE law.

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5. Pricing, Currency & Payments

• Prices are displayed in AED (United Arab Emirates Dirham) unless stated otherwise.
• Prices include VAT where applicable.
• Payment must be completed in full at checkout.

Elianabrie uses secure third-party payment providers and does not store card or payment details.

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6. Made-to-Order Items (Important Disclosure)

In compliance with UAE e-commerce regulations:
• Made-to-order items are produced specifically according to customer selection.
• Production timelines are estimates.
• Made-to-order items are non-returnable and non-exchangeable, except in cases of manufacturing defect or non-conformity with the agreed specifications.

By placing a made-to-order purchase, you expressly acknowledge and accept this condition.

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7. Shipping & Delivery

• Delivery timelines vary depending on product type and destination.
• Any stated delivery dates are estimates only.
• Elianabrie is not responsible for delays caused by couriers, customs clearance, or force majeure events.

Risk of loss passes to the customer upon successful delivery to the provided address.

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8. Returns, Exchanges & Refunds

Our Return & Exchange Policy forms an integral part of these Terms and complies with UAE consumer protection standards.

Key points:
• Eligible ready-to-wear items may be returned or exchanged within the specified period, provided they are unused, unworn, and in original condition.
• Refunds will be processed using the original payment method within a reasonable timeframe.
• Shipping fees are non-refundable unless required by law.

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9. Defective or Non-Conforming Products

If a product is defective or materially different from its description:
• The customer must notify Elianabrie within a reasonable time.
• We will offer repair, replacement, or refund as required under UAE law.

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10. Intellectual Property Rights

All website content, including designs, images, logos, text, and trademarks, is the exclusive property of Elianabrie.

Unauthorized use, reproduction, or commercial exploitation is strictly prohibited and may result in legal action.

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11. Limitation of Liability

To the maximum extent permitted under UAE law:
• Elianabrie shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the value of the product purchased.

Nothing in these Terms limits liability where such limitation is prohibited by UAE law.

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12. Privacy & Data Protection

Personal data is collected, stored, and processed in accordance with:
• UAE data protection regulations
• Our published Privacy Policy

By using this website, you consent to such processing.

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13. Force Majeure

Elianabrie shall not be liable for delays or failure to perform due to events beyond reasonable control, including but not limited to natural disasters, government actions, strikes, or system failures.

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14. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

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15. Amendments

Elianabrie reserves the right to modify these Terms at any time. Updated Terms will be published on the website and become effective immediately upon posting.

Continued use of the website constitutes acceptance of the revised Terms.

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16. Contact & Complaints

For inquiries, complaints, or consumer rights concerns, please contact:

Email: support@elianabrie.com
WhatsApp: +971 5826 8 8690
Brand: Elianabrie